FAQ

Do I need to create an account to place an order?

No, you can place an order as a guest without creating an account. However, registering for an account offers additional benefits.
What are the benefits of creating an account?

Creating an account allows you to: View Order History: Access details of your past purchases. Save Shipping Information: Streamline future checkouts by saving your address. Manage Subscriptions: If you have product subscriptions, monitor and update them easily. Access Wishlists: Save products for future reference. Store Payment Methods: Securely save credit card information for quicker transactions.
How do I update my account information?

To update your account details: Log in to your account. Navigate to the "My Account" section. Edit your personal information, such as name, email address, and shipping details. Save the changes to ensure your information is up to date.
How can I reset my password?

If you've forgotten your password or wish to reset it: Go to the login page. Click on the "Forgot password?" link. Enter the email address associated with your account. Check your email for a password reset link and follow the instructions to set a new password.
How can I view my order history?

To view your past orders: Log in to your account. Go to the "My Orders" section. Browse through your previous purchases and view details of each order. If you don't have an account, please locate your order confirmation email for details of your order. By creating an account, you enhance your shopping experience with personalized features and easily manage your orders and preferences.
How can I track my order?

Once you place your order, we’ll send you a magic link! Use it to track your order’s journey and sign up for email updates so you’re in the loop every step of the way. ✨📦
Do you offer international shipping?

Yes, we offer shipping to all of the below countries: - Åland Islands - Albania - Andorra - Australia - Austria - Azerbaijan - Belgium - Bosnia and Herzegovina - Bulgaria - Croatia - Cyprus - Czech Republic - Denmark - Estonia - Faroe Islands - Finland - France - Georgia - Germany - Gibraltar - Greece - Guernsey - Hungary - Iceland - Ireland - Isle of Man - Italy - Japan - Jersey - Kazakhstan - Kosovo - Latvia - Liechtenstein - Lithuania - Luxembourg - Macedonia - Malta - Moldova - Monaco - Montenegro - Netherlands - New Zealand - Norway - Poland - Portugal - Romania - San Marino - Serbia - Slovakia - Slovenia - Spain - Svalbard and Jan Mayen - Sweden - Switzerland - Ukraine - United Kingdom - Vatican
Can I change or cancel my order after it’s placed?

Unfortunately, due to the potential logistics complexity, we can't guarantee that we will be able to make changes or cancel your order, but please reach out to us as soon as possible via customerservice@techyuniverse.com and we will do our best to help you.
What are the delivery options available at Techy Universe?

At Techy Universe, we offer standard delivery options for our customers. Standard delivery typically takes between 2-21 business days depending on your location. You will be able to see the estimated delivery time for your item during checkout. Additionally, we provide tracking information for all orders to keep you updated on the delivery status.